CLEAN TEAM

HOW TO USE THE HOTLINE:

• Call or text 311
• Send an exact location, using the closest address and add a description (for example, “near the light pole”)
• Never take a photo or use the hotline if you feel unsafe. Go somewhere safe and then make your request.
• For graffiti removal on private property, complete this form.

TIMING:
Some incidents sent later in the day may not be addressed until the next day, depending how many requests are ahead of it. We try to respond in a timely, first-come-first serve basis.

TYPES OF ITEMS WE ADDRESS AND SHOULD BE REPORTED TO THE CLEAN TEAM HOTLINE:

• Anything that poses a biohazard on the sidewalk/gutter
• Large piles of loose litter that can be fit into a large bag
• Damage or graffiti to a Bigbelly trash cans

SERVICES

• Sidewalk and gutter sweeping
• Deodorizing where applicable
• Sidewalk pressure washing
• Hot spot pressure washing
• Graffiti and sticker removal on public infrastructure
• Needle pickup and safe removal
• Proactive graffiti abatement within 24 hours on private property